Winning the Termite Technician of the Year Clay Perel, from Amalgamated Pest Control Caboolture, shares his insights that tipped this prestigious award in his favour.
In 2009 Clay Perel was awarded Termite Technician of the Year for the Amalgamated Central Zone. With over 13 years pest management and a strong history in mosquito vector, termites and general pest control, Clay had his sights firmly fixed on setting a standard with the company.
“We service an area from Deception Bay and Bribie Island through to Beerburrum, and as far out as Woodford, and Dayboro,” said Clay Perel, Termite Technician for Amalgamated Pest Control Caboolture.
The Termite Technician of the Year for the Amalgamated Central Zone incorporates many criterion for judging including customer satisfaction, consistent and positive customer feedback, exceptional high work standards, punctuality, business and community awareness as well as sales performance.
“Clay achieved the highest turnover for the financial year with over one hundred Termidor barrier treatments successfully completed. “Winning this award is no mean feat – you also have to have a genuine understanding of the customers’ needs, as well as a clear vision of the Amalgamated brand”.
“The reason I was so successful is that I was confidently able to sell for the best pest control company in Australia to manage my customers’ problems and match it with quality termite management products such as Termidor® 100SC and Termidor® Dust.”
“The key to customer satisfaction, when active termites are discovered, is getting results,”. “The strategy is simple – my first choice of products to use is Termidor Dust as it is quick, effective and neat (customers want effective and timely outcomes). Then I use Termidor 100SC as a complete and continuous chemical barrier to prevent reinfestation. I only install bait and monitoring stations as a third choice to take pressure off the barrier and to give the home owner the ability to monitor the yard area. I use baiting and monitoring as a secondary tool,”.
“A significant contributing factor to my success has been the active involvement of Stewart Paterson and Scott Kleinschmidt from BASF”. “The combination of quality products – backed by research and development, technical support, training assistance, and consumer focused campaigns, makes BASF an ideal partner for our business,”
“I have been using Termidor for over 2 years now and I have found it to be the best product available”. “Termidor is the only product with the Transfer Effect which means that the product not only provides an undetectable treated zone, but is also transferred to other termites to eliminate the colony.”
“We have been committed to using Termidor for our termite treatments, so to hear the news now that it can be used at the same tank and mix rate to treat for ants is fantastic”. “Giving ant jobs a warranty will be a lot easier with the new registration.”
“Winning this award involved a lot of hard work, focus, and belief in what I am doing is helping my customers. Having reliable products and the support of BASF has helped me achieve this prestigious award,” concluded Clay.